Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Platform" or "kakejp" refers to the online betting and gaming website accessible at https://kakejp.cam and any related subdomains, mobile-optimised versions, or applications.
• "User", "Player", or "You" refers to any individual who creates an account, accesses, or uses the kakejp platform and services.
• "Account" refers to the personal user profile created on kakejp containing your registration details, transaction history, and betting activity.
• "Services" refers to all betting, gaming, and entertainment products offered by kakejp including but not limited to sports betting, live casino games, slot games, lottery games, and related features.
• "Deposit" refers to funds transferred by the User into their kakejp Account balance via supported payment methods.
• "Withdrawal" refers to funds transferred from the User's kakejp Account balance to their registered bank account or e-wallet.
• "Bonus" refers to promotional funds, free spins, or other incentives credited to the User's Account subject to specific terms and wagering requirements.
• "Wagering Requirement" refers to the number of times a User must bet a bonus amount or deposit amount before associated winnings can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process requiring the User to submit government-issued identification documents to confirm age, identity, and residency.

2. Acceptance of Terms

By registering an account on kakejp, depositing funds, placing bets, or using any part of our platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision in this document, you must immediately discontinue use of the platform and contact our support team at [email protected] to request account closure.

These terms apply to all users regardless of geographic location, though additional local restrictions may apply. Users accessing kakejp from jurisdictions where online gambling is restricted or prohibited do so at their own risk and are solely responsible for ensuring compliance with local laws. kakejp does not provide legal advice regarding the legality of online gambling in your jurisdiction.

3. Eligibility Requirements

To register and use kakejp services, you must meet the following eligibility criteria:

1. Age Requirement: You must be at least 21 years of age. kakejp enforces strict age verification through KYC procedures. Any user found to be under 21 will have their account immediately suspended, and all funds and winnings will be forfeited without exception.
2. Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. Accounts cannot be created or operated by minors, individuals under guardianship, or those otherwise legally prohibited from gambling.
3. Geographic Restrictions: While kakejp primarily serves the Indonesian market, users from other jurisdictions may access the platform provided that online gambling is legal in their country of residence. You are solely responsible for ensuring that your use of kakejp complies with all applicable local, state, and national laws.
4. Single Account Rule: Each User is permitted to hold only one (1) active account on kakejp. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of balances and winnings.
5. Prohibited Jurisdictions: Users from jurisdictions where online gambling is explicitly illegal or where kakejp has chosen not to offer services are prohibited from registering. If we discover that you are accessing the platform from a prohibited jurisdiction, your account will be closed immediately.

4. Account Registration

To create an account on kakejp, you must provide accurate, complete, and current information during the registration process. Required information typically includes your full legal name, date of birth, email address, residential address, and mobile phone number. You agree to:

• Provide truthful and accurate information during registration and update this information promptly if it changes.
• Keep your account login credentials (username and password) confidential and secure. You are solely responsible for all activity that occurs under your account.
• Notify kakejp immediately if you suspect unauthorised access to your account by contacting [email protected].
• Not share your account credentials with any third party or allow anyone else to access your account on your behalf.
• Accept that kakejp reserves the right to request additional documentation at any time to verify the accuracy of your registration information.

kakejp reserves the right to refuse registration or to suspend any account at our sole discretion, including but not limited to situations where we suspect fraudulent activity, multiple account violations, or provision of false information. No explanation is required for such refusals or suspensions, though we will endeavour to provide a reason where possible.

5. Identity Verification (KYC)

kakejp is committed to preventing fraud, money laundering, and underage gambling. As part of this commitment, all users must complete identity verification (KYC) before processing their first withdrawal. KYC may also be requested at any time during your use of the platform if we detect unusual activity or require additional verification.

KYC Documentation Requirements

• Government-Issued ID: A clear, legible copy of a valid government-issued identification document such as an Indonesian KTP (Kartu Tanda Penduduk), passport, or driver's license. The document must show your full name, date of birth, photograph, and expiration date.
• Proof of Address: A recent utility bill, bank statement, or official government correspondence (dated within the last three months) showing your full name and residential address matching the address provided during registration.
• Payment Method Verification: For bank withdrawals, we may request a bank statement or screenshot showing your name and account number to confirm ownership of the withdrawal destination account.
• Selfie Verification: In some cases, we may request a selfie photograph of you holding your ID document to confirm that the person in the ID matches the account holder.

All KYC documents must be submitted via the secure document-upload interface in your kakejp account dashboard or by emailing [email protected]. Documents are processed within 24–72 hours under normal circumstances. Withdrawals cannot be processed until KYC verification is complete. Failure to provide requested KYC documents within 30 days may result in account suspension and forfeiture of funds.

6. Deposits

kakejp supports deposits via multiple Indonesian banks and e-wallets including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process. General deposit terms:

• Instant Processing: Most deposits via BCA, BRI, OVO, DANA, and GoPay are credited to your account instantly. Other methods may take up to 30 minutes during peak hours or bank maintenance windows.
• No Deposit Fees: kakejp does not charge fees for deposits. However, your bank or e-wallet provider may impose transaction fees — these are beyond our control and are your responsibility.
• Source of Funds: You warrant that all funds deposited into your kakejp account are from legitimate sources and belong to you. Deposits from third-party accounts are prohibited. Your registered kakejp account name must match the name on your deposit payment method.
• Currency: All deposits and account balances on kakejp are denominated in Indonesian Rupiah (IDR). Deposits in other currencies will be converted at prevailing exchange rates, which may include a conversion margin.
• Deposit Limits: For responsible gaming purposes, users may set daily, weekly, or monthly deposit limits on their accounts. Once set, deposit limits can only be increased after a 24-hour cooling-off period. Limit decreases take effect immediately.

7. Withdrawals

Users may withdraw funds from their kakejp account balance at any time, subject to the following conditions:

• KYC Completion: Identity verification (KYC) must be completed and approved before your first withdrawal. Subsequent withdrawals do not require re-verification unless specifically requested by kakejp.
• Minimum Withdrawal: The minimum withdrawal amount is Rp 50.000. Withdrawals below this amount will be rejected.
• Withdrawal Method: Withdrawals must be made to a bank account or e-wallet registered in your own name. Third-party withdrawals are strictly prohibited. The withdrawal destination must match the name on your KYC documents.
• Processing Time: Withdrawals are typically processed within 1–24 hours depending on the payment method and current processing queue. Bank transfers may take an additional 1–2 business days to appear in your account due to interbank clearing times. E-wallet withdrawals (OVO, DANA, GoPay) are generally faster.
• Wagering Requirements: If you have claimed any bonus, you must meet the associated wagering requirements before you can withdraw. Attempting to withdraw before meeting wagering requirements may result in forfeiture of the bonus and associated winnings.
• Anti-Money Laundering (AML): To comply with anti-money laundering regulations, you must wager your deposited funds at least once (1x turnover) before withdrawal. For example, if you deposit Rp 100.000, you must place at least Rp 100.000 in total bets before you can withdraw. This applies even if you do not claim any bonus.
• Withdrawal Fees: kakejp does not charge withdrawal fees. However, your receiving bank or e-wallet may impose fees — these are beyond our control.
• Withdrawal Cancellation: You may cancel a pending withdrawal request at any time before it is processed. Once processed, withdrawals cannot be reversed.

8. Bonuses and Promotions

kakejp offers various bonuses and promotional offers to enhance your gaming experience. All bonuses are subject to specific terms and conditions which are displayed on the promotion page and confirmed during the opt-in process. General bonus terms include:

• Opt-In Required: Most bonuses require you to actively opt in during the deposit process or via a promotional link. Bonuses are not automatically applied unless you select the offer.
• Wagering Requirements: All bonuses carry wagering requirements (also known as rollover or playthrough requirements). For example, a 30x wagering requirement on a Rp 1.000.000 bonus means you must place Rp 30.000.000 in qualifying bets before you can withdraw bonus-related winnings. Wagering requirements are calculated on the bonus amount only unless otherwise stated.
• Game Weighting: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games like blackjack and roulette may contribute 10–20%, and some games may not contribute at all. Check the specific promotion terms for game-weighting details.
• Maximum Bet Limit: While a bonus is active, you may be subject to a maximum bet limit per spin or per hand (typically Rp 50.000 or 10% of the bonus amount, whichever is lower). Exceeding this limit may void the bonus and associated winnings.
• Expiration: Bonuses and associated wagering requirements expire after a set period (typically 7–30 days from activation). If you do not meet the wagering requirement within this period, the bonus and any winnings derived from it will be forfeited.
• One Bonus at a Time: You cannot have multiple active bonuses simultaneously. Complete or forfeit your current bonus before claiming a new one.
• Bonus Abuse: kakejp reserves the right to void bonuses and winnings if we detect bonus abuse, including but not limited to creating multiple accounts to claim offers multiple times, collusion, or using betting strategies designed solely to clear wagering requirements without risk (e.g., opposite-side betting).

9. Betting Rules

All bets placed on kakejp are subject to the following general rules. Specific markets may have additional rules detailed on the relevant game or sports-betting page.

Sports Betting

• Bet Acceptance: A bet is considered accepted only when you receive an on-screen confirmation and the bet appears in your bet slip history. kakejp reserves the right to reject or limit any bet at our discretion, particularly if we suspect error, fraud, or syndicate activity.
• Settlement: Bets are settled based on the official result as determined by the relevant sports governing body. If a match is postponed, bets typically remain valid for 48 hours. If the match does not take place within this period, bets are voided and stakes refunded unless otherwise stated in market-specific rules.
• Live Betting: Live (in-play) betting odds and markets are updated in real-time. However, there may be delays due to data transmission. kakejp is not liable for losses arising from data delays. Bets placed after an event has concluded (e.g., a goal is scored) may be voided.
• Cash Out: Where available, the Cash Out feature allows you to settle your bet before the event concludes. The Cash Out amount is calculated based on current odds and may be less than your potential winnings or even your original stake. kakejp reserves the right to suspend or remove Cash Out functionality at any time.

Casino Games

• RNG Certification: All slot and RNG-based casino games use certified random number generators independently audited for fairness. Game outcomes are determined by algorithms and cannot be influenced by kakejp or the player.
• Live Dealer Games: Live dealer games are hosted by third-party providers and streamed in real-time. kakejp is not liable for technical issues, stream interruptions, or dealer errors arising from the third-party provider. Disputes related to live dealer games will be resolved according to the provider's official game logs.
• Disconnections: If you experience a disconnection during a game round, the round will continue to its conclusion. When you reconnect, the result will be displayed and your balance updated accordingly. You can view the outcome in your bet history.

Lottery and Togel Games

• Draw Results: Lottery and togel (Indonesia's traditional numbers lottery) results are based on official third-party draws. Results are final and cannot be disputed. Draws occur at scheduled times published on the relevant game page.
• Number Selection: Players select numbers within the allowed range for each game type. Winning combinations are determined by exact or partial matches to the official draw result, depending on the bet type selected.

10. Responsible Gaming

kakejp is committed to promoting responsible gaming and preventing gambling-related harm. We provide the following tools and resources to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account. Once set, increases require a 24-hour cooling-off period. Decreases take effect immediately.
• Session Time Limits: Set a maximum session duration. You will receive alerts when approaching your limit and will be automatically logged out when the limit is reached.
• Self-Exclusion: Request temporary or permanent self-exclusion from kakejp by contacting [email protected]. Self-exclusion periods range from 6 months to permanent. During self-exclusion, you cannot access your account, deposit, or place bets. Self-exclusion cannot be reversed during the selected period.
• Reality Checks: Receive periodic on-screen reminders showing how long you have been playing and your net win/loss for the session.
• Support Resources: If you feel gambling is becoming a problem, please reach out to our responsible gaming team at [email protected] or contact a professional gambling-harm-prevention organisation. See our Responsible Gaming page for helpline numbers and resources.

Remember: Gambling should be entertainment, not a source of income. Never gamble with money you cannot afford to lose. If you are under financial stress or experiencing negative emotions related to gambling, please seek help immediately.

11. Prohibited Activities

The following activities are strictly prohibited on kakejp and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Fraud and Cheating: Using bots, automated software, hacking tools, or any form of cheating or manipulation to gain an unfair advantage.
• Multiple Accounts: Creating or operating more than one account on kakejp, or allowing others to use your account.
• Collusion: Coordinating with other players to manipulate outcomes or exploit bonuses.
• Money Laundering: Using kakejp to launder money or engage in any form of financial crime.
• Bonus Abuse: Systematically exploiting bonuses or promotions through unfair practices, including but not limited to opposite-side betting, minimal-risk strategies, or creating multiple accounts to claim the same bonus repeatedly.
• Providing False Information: Submitting fake or altered documents during registration or KYC, or providing false personal details.
• Underage Gambling: Allowing anyone under 21 years of age to access or use your account.
• Chargebacks: Initiating chargebacks or payment disputes with your bank or payment provider after successfully depositing funds. Chargebacks will result in permanent account closure and potential legal action to recover the disputed amount plus associated costs.

12. Account Termination

kakejp reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

• Violation of any term in this agreement.
• Suspicion of fraud, collusion, or other prohibited activities.
• Failure to complete KYC verification within 30 days of request.
• Extended periods of account inactivity (typically 12 months or more).
• Request for self-exclusion or account closure by the User.

User-Initiated Closure: You may close your account at any time by contacting [email protected]. Before closure, you must withdraw your entire account balance. Any remaining balance below the minimum withdrawal threshold will be forfeited. Active bonuses will be voided upon account closure.

Inactive Account Policy: Accounts with no login activity for 12 consecutive months are considered inactive. kakejp may charge an administrative fee of Rp 25.000 per month on inactive accounts with a remaining balance. This fee will be deducted from your balance until it reaches zero. You will be notified via email before inactive fees are applied.

13. Limitation of Liability

To the maximum extent permitted by law, kakejp and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use the kakejp platform or services.
• Technical errors, bugs, or system downtime affecting platform functionality.
• Delays or failures in payment processing caused by third-party payment providers or banks.
• Losses arising from unauthorised access to your account due to failure to keep your login credentials secure.
• Errors in odds, bet settlement, or game results caused by human or technical error. Where such errors occur, kakejp reserves the right to void affected bets and refund stakes.
• Third-party content, links, or services accessible through the kakejp platform.

kakejp's total liability to you for any claim arising from your use of the platform shall not exceed the amount you deposited into your account during the 90 days preceding the claim.

14. Dispute Resolution

If you have a complaint or dispute regarding any aspect of kakejp's services, please follow this procedure:

1. Contact Customer Support: Email [email protected] with a detailed description of your issue, including your username, relevant bet IDs or transaction IDs, and any supporting evidence. Our support team will investigate and respond within 48 hours under normal circumstances.
2. Escalation: If you are not satisfied with the initial response, you may request escalation to a senior support manager. Clearly state that you wish to escalate the matter in your follow-up email.
3. Final Decision: kakejp's decision on all disputes is final and binding. We will provide a written explanation of our decision via email.

For disputes that cannot be resolved through customer support, you may seek resolution through the dispute-resolution mechanism provided by our licensing jurisdiction. Contact details for the relevant authority will be provided upon request.

15. Changes to Terms

kakejp reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date at the bottom of the document. Material changes will be communicated to users via email or on-screen notification upon login. Your continued use of the platform following the posting of changes constitutes your acceptance of those changes. If you do not agree with the updated terms, you must discontinue use of kakejp immediately and close your account.

16. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which kakejp is licensed and regulated. Any disputes arising from these terms or your use of kakejp shall be subject to the exclusive jurisdiction of the courts in that jurisdiction. By using kakejp, you consent to the jurisdiction and venue of those courts.

17. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the kakejp website
• Response Time: We aim to respond to all inquiries within 24 hours, with most queries addressed within 90 seconds via live chat during peak hours.